Just after complaining to Empire flooring, they presented to send someone else again out to setup new baseboards, Once we send them measurements of rooms essential and after we receive the materials needed to do operate. We shouldn’t need to be doing additional perform ourselves! The tile in all rooms desires deep cleaned. It's my viewpoint that someone ought to have appear out quickly and inspected this operate themselves to see the weak position their installers did.
I do not like men and women and organizations that refuse to admit They only can be Completely wrong and In cases like this ARE Mistaken.
We understand your frustration and regret to hear that this was your working experience. We’re aware that Now we have spoken to you personally with reference to your above concerns, if you keep on to want support be sure to Get hold of us at customersupport at empire-today.com.
We regret to listen to that you just were inconvenienced by a delay inside your installation, and recognize that your get was cancelled, when you continue on to possess concerns and/or issues remember to Get in touch with us at customersupport@ empire-today.com.
You need to have a contacts 1st & past name. Guess what, I've a primary title but that doesn't assistance. So I tried reaching out by way of the website, crammed out the necessary facts only for it not to endure… stated that the website was owning issue. I am beginning to are convinced the issue isn’t just with horrible neighborhood customer care, but with the company as a whole. I'm trying to access out here as I see lots of have finished.
In 2011, Empire Today executed a carpet and here padding recycling software to minimize the environmental effects of their day-to-working day functions.
The actual fact of your make any difference is that you don’t understand nor are you currently looking into any of such complaints. You don’t treatment. You created your cash. Upward and onward ideal? You’re Awful.
We dislike delays up to you are doing, and sincerely regret the inconvenience. We’ll be in contact with you shortly to reschedule your installation.
Let me understand what you and your team has resolved and I will ahead your information to Don for his review/acceptance.
Restore individuals have consistently been cancelling and might’t manage to get out to her home for assistance. They phone and in no way display up.
August 1, 2018 at twelve:24 pm I'm afraid I didn't read the reviews in advance of doing organization with Empire, it has been a nightmare from the beginning and it even now carries on. To help make a lengthy story small they do not continue to keep appointments they make, they don't converse in any way when explained appointments are skipped.
November 29, 2017, The Speak to states they are going to install the laminate flooring in my eating area front room and compact closet in the living room and If your flooring want leveling that was also included in my contract. See hooked up contract fourteen web pages. The closet was not performed I was instructed via the installer I left the stuff for that closet you and your partner can do that. The installer confirmed up at 830am by himself at 930am he referred to as a person and started cursing and obtaining upset.
†Empire seems to say this fairly generally and I’ve only study level of the complaints.This is completely an unacceptable method to operate a company but observing as how Empire appears to be managing a fraud on buyers, I suppose my comment doesn’t use to them.
We’ve read your submit, and we’re dissatisfied to listen to that the experience didn't satisfy your expectations. This is not the extent of assistance that we be expecting for our consumers, website and we’ll be in touch along with you Soon to even more go over your problems.